The Act on the Electronic Delivery of Documents, which entered into force on 5 October 2021, is aimed at modernising, streamlining and standardising communication with the public authorities.<\/p>\n
At the moment, users need to have a number of accounts on various official sites in order to use the electronic services provided by public offices. Raising complaints about a lack of user friendliness, clunkiness and chaos in the systems, businesses have tended to give up on using remote means of communication with authorities.<\/p>\n
Electronic delivery (e-delivery) is a universal public service provided by a qualified trust service provider providing qualified electronic registered delivery services (ERDS). This process complies with the eIDAS Regulation (such as qualified electronic signatures). A message sent from the address dedicated to e-deliveries has the same legal effect as a registered letter with return receipt.\u00a0<\/p>\n
E-delivery will be used in every administrative, court and civil procedure, ultimately becoming the default form of communication between individuals and businesses with public authorities.\u00a0<\/p>\n
The first step to using the service will be setting-up an address for e-delivery and registering it in the official repository and directory of electronic addresses (Baza adres\u00f3w elektronicznych, BAE). The BAE is a public register of addresses used in the electronic delivery process, maintained by the Ministry of Digital Affairs.\u00a0<\/p>\n
From the moment an email address is registered, then authorities will start sending correspondence by electronic means only.\u00a0<\/p>\n
Public entities and businesses are required to have an address for the electronic delivery of documents. Such an address must be registered:<\/p>\n
Importantly, users who have an address dedicated to e-delivery are required to collect electronic correspondence, but not to send correspondence electronically.<\/p>\n