Credit Default Swap product documentation and confirmations were inaccurate and incomplete.
Block of historic trades had to be researched through systems and processes and confirmed with counterparties or unwound or novated to new parties. Role involved liaison with Front Office for their confirmation and included escalation of outstanding issues relating to client counterparties where Client Relationship Managers were needed to resolve issues in order to get contracts executed. Also involved verification of current and historic trade economics against trade details booked. Project extended from initial 3 month assignment to 18 months, with expanded role.
As historic issues had been resolved, no further support was required.